Warranty Details

If there is any broken not made by human being, Please send us video and picture, we will check which part is broken, then we will send you free spare parts.

If the broken made by human being, we can sell you spare parts to repair it.

The following is warranty details:

 Accessories Name Warranty Period Fault Type
Motor 6 months Hall / Fault / Burnt / Quality / Failure / Performance Failure
Battery 6 months Quality Failure / Capacity test is lower than 90% of the rated capacity
Controller 6 months Functional Failure
Charger 6 months Functional Failure
Throttle 6 months Functional Failure
Headlight/ Taillight 6 months Functional Failure
Brake System/ Transmission 6 months Error / Oil Spill / Brake Lever Broken / Functional Failure
Frame 12 months Material Fracture
Bottom bracket/Front Axle/Sprocket Wheel 6 months Breakage / Deformation
DisplayFront Fork 12 months Breakage / Functional Failure
Tires/Motor Shell 3 months Leakage / Crack
Cushion/Fenders 3 months Crack / Damage
Other Parts 3 months Functional Failure

Contact form

News